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Allianz Global Assistance

Data Protection Statement

All personal information provided by you through this website is processed by Allianz Global Assistance pursuant to the applicable provisions of the Irish Acts 1988 and 2003 (as amended from time to time).

We will only use your information for the purposes of facilitating and permitting the contracting and reservation of the services set out in your request, in order to provide on going customer service and to administer, support, improve and develop Allianz Global Assistance's business.

You should understand that the sensitive health and other information you provide may be used by us, our representatives, the insurer, other insurers, any agent authorised by you to act on your behalf and industry governing bodies and regulators to process your insurance, handle claims and prevent fraud.
In certain circumstances, such as in the event of a medical emergency, this may involve transferring information about you to countries that may have limited or no data protection laws. We always take steps to ensure your information is held securely.
We may also share information with private investigators under an appropriate confidentiality agreement when we need to investigate a claim.

Any other information (excluding personal information) which is collected by us in relation to, for example, your use of the Website, will be retained to the extent necessary in order to provide services to you. We also collect aggregate information from all web site visitors. This aggregate data is used to customise the Website content to deliver a better experience for our users and will in no way personally identify you.

Your information may be used by us, the insurer, and members of the Allianz Group for marketing and research purposes or to inform you from time to time about new products or services. If you do not want to receive marketing information please write to us at Allianz Global Assistance, 18b Beckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland, D12 R297. 

You have the right to request and receive a copy of your personal data held by us. Should you wish to exercise this right, you should write to us under Section 4 of the Data Protection Acts 1988 and 2003, for the attention of the Data Protection Officer, at Allianz Global Assistance, 18b Beckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland, D12 R297. A fee of €6.35 is chargeable under the terms of the Data Protection Acts and cheques should be made payable to Allianz Global Assistance.