Medical Screening Update
Unfortunately, we're unable to offer you medical screening at this time. We're currently changing the appearance of our website and removing any mention of this, we apologise for any confusion and inconvenience at this time.

Welcome to your Claims Centre

Your Assistance and Insurance specialists
We’re sorry if an unfortunate event occurred during your travels. However, we are happy to provide a silver lining. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
9am - 5pm Monday to Friday
It only takes 3 minutes. Your data is secure
If you need to get in touch about a reimbursement following a breakdown, please feel free to either give us a call or send an email. Our claims teams will be happy to answer any questions you may have and let you know the status of your claim.
9am - 5pm Monday to Friday