Coronavirus (COVID-19)

We’re working really hard to keep you in the loop as much as possible in the fast-changing circumstances.

We want to help you wherever we can during these challenging times. If you’re struggling financially as a result of Coronavirus and are worried about the payments for your policy, or if you have a policy that you don’t think you’ll need now, such as an annual travel policy, please get in touch. We’ll discuss your options with you and work out how we can provide support.

Our call centres are very busy at the moment and we are trying to answer your questions as quickly as we can. If your query is non-urgent and you are not due to travel in the next two weeks, please don’t contact us yet, so we can prioritise people in need of urgent help or who are due to travel sooner.

In the meantime, we are regularly monitoring the situation and updating our Coronavirus single trip/backpacker and annual multi-trip FAQ pages. To find out more about the impact the outbreak is having on our travel insurance policies, please check the relevant FAQ before calling or emailing us.

We’d also like to highlight that travel insurance only protects against unforeseen circumstances getting in the way of your travel plans, so any policy you buy now will have very limited insurance coverage. While the Department of Foreign Affairs (DFA) has advised against all but essential travel indefinitely, you will not be covered under our travel insurance policies if you decide to go ahead with your trip.

What is Family travel insurance?

Are you planning a family holiday? No matter where you choose to go, it’s always exciting to discover new places with your nearest and dearest.

Whether you’re heading on a bank holiday trip to Disneyland Paris, a week-long beach holiday to Greece or a fly-drive holiday to Florida, Family travel insurance from Ireland will provide protection for the ones you love.

You can include the whole family on the same policy, and it can help protect you if things don’t go to plan. Before you travel, you’ll be covered if you need to cancel your holiday; while you’re away, it will help protect you if someone falls ill, if your belongings are delayed or if you need to cut your holiday short.

We can provide cover for either one or two adults and all of their children (including foster children), aged 17 and under at the time of purchase. To qualify, the children must be in full time education and live with you at your address.

Below is some more information about our insurance products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

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What does family travel insurance cover?

Travel insurance can help protect you and your family if things don’t quite go to plan. If you're heading on one family holiday this year, our Single Trip travel insurance can provide you and your loved ones with the cover you need. But, for jet-setting families planning more than one trip, our Annual travel insurance is the best option.

Thanks to our Bronze, Silver and Gold policy options, you can choose a level of cover and a claim limit that’s suitable for your needs. Depending on which travel insurance policy you choose, you’ll be covered for:

Cancelling or cutting your trip short
Emergency medical and associated expenses
Loss of passport*
Delayed personal possessions
Lost, stolen or damaged personal possessions*
Loss of money*
Personal accident
Missed departures
Delayed departures
Personal liability
Catastrophes**
Mugging**
Pet care**

*Not available with Bronze cover

**Only available with Gold cover

Terms and conditions apply.

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Frequently Asked Questions

Can family members travel independently with a policy from Allianz?

If you take out an Annual travel insurance policy with us, then each adult (or a single parent) can travel independently. However, all insured children must travel with at least one of the insured adults for the cover to be valid.

Is my family covered for sports and leisure activities?

At Allianz, we understand that you’re heading on a family holiday to try new things and unlock a sense of adventure, which is why our travel insurance covers a number of sports and leisure activities as standard.

On dry land, you can try your hand at badminton in the hotel, take a cycling trip around the town or play golf at your local course. If you’d like to explore the ocean, you can snorkel under the waves, scuba dive to a depth of 30 metres (providing you hold a certificate of proficiency or you are diving with a qualified instructor), or go surfing. However, we do not provide cover for any professional sporting activity, any kind of racing except racing on foot, or any kind of manual work.

You can see a full list of the activities our policies automatically cover you for by checking your policy documents. Plus, we may be able to cover you for other activities that are not listed. To discuss your needs, please contact us 00353 1 619 3681 to learn more. Please note that an extra premium may need to be paid.

Do I need to buy travel insurance for a family skiing holiday?

If you’re taking your family on a skiing holiday to somewhere like Chamonix or Tignes, then you’ll also need to purchase our Winter Sports and Ski add-on for your policy. This way, the whole family will be covered for a number of ski-related risks, such as delayed, lost, stolen or damaged ski equipment, piste closures, avalanche closures and unused ski pack costs.

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Need help? Call us on:
01 619 3681

Monday to Friday, from 9am to 5pm